Privacy
This document informs you how we collect and use the personal data you provide, what type of data is collected, and what options you have to limit the use of that data, as well as the procedure to exercise your ARCO rights (Access, Rectification, Cancellation, and Opposition).
Responsible for the protection of your personal data
Diana Sofia Coaching (Open Mind LLC), with an address at 2 Foxglove Way, Irvine, CA 92612, is responsible for the use of your personal data.
Email: [email protected]
Why do we collect and use your personal data?
- To provide the requested and/or contracted services.
- To respond to your requests for information, assistance, and service.
- To evaluate the quality of the service we provide.
- To maintain records and files of the contractual relationship for future services.
- Financial management, billing, and collection.
- To fulfill the obligations and commitments we have made with you.
Additionally, your personal data may be used for:
- Sharing enriching content.
- Promotion and marketing of products and services.
- Conducting studies and programs necessary to determine usage and consumption habits.
- Offering you new products and services tailored to your interests and needs.
- Conducting periodic evaluations of our products and services to improve their quality.
- Notifying you about new services or products related to those already contracted or acquired.
- Newsletters and communications about our organization.
What personal data do we collect and from where?
We collect your personal data in different ways:
- When you visit our website or use our online services.
- When you download a guide or document from our website.
- When you provide it to us in person.
Personal data we collect
Contact information (Name, Email, Address, Phone, Mobile), Financial information and payment methods (Credit card, debit, checks), Online service access credentials (Username and password), Social Media Identification (Facebook, Twitter, LinkedIn, Google+).
How to Access, Rectify, Cancel, or Oppose the use and processing of your personal data or revoke your consent for its processing?
You have the constitutional right to Access and know the personal data we hold and the details of its processing and use, as well as to Rectify it and correct it if it is inaccurate or incomplete; to cancel and delete it if you believe it is no longer required for any of the purposes outlined in this privacy notice, or if it is being used for purposes not authorized by you or the contractual or service relationship has ended; or to oppose the processing of your data for specific purposes.
For more information, please contact our Data Protection Department at [email protected].
How can you limit the use or disclosure of your personal data?
If you wish to stop receiving messages from us that are not essential to provide you with the services outlined, send your request via email to [email protected].
How to revoke consent for the processing of your personal data?
If you wish to revoke the consent you gave us for the use of your personal data, send your request to [email protected].
Transfer of personal data
Your personal data will be transferred to third parties as required by law to fulfill the purposes outlined in this Privacy Notice.
Modifications to the privacy notice
We reserve the right to make changes to this Privacy Notice at any time, to address legislative updates, internal policies, or new requirements to fulfill the purposes outlined. These modifications will be available to the public at the following web address: [email protected].
Third-Party Services
We use third-party services to help us operate our business and provide services to you. These third-party services may collect, use, and process your data as outlined in their respective privacy policies. Below is a list of third-party services we use:
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PayPal and Stripe: We use PayPal and Stripe to process payments. When you make a payment, your personal and payment information will be handled by these services in accordance with their own privacy policies. We do not store your payment details.
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Google Analytics: We use Google Analytics to collect information about how users interact with our website, such as pages visited and time spent on the site. Google Analytics collects data through cookies and other tracking technologies. This information helps us analyze website traffic and improve our services.
- Google’s Privacy Policy can be found here.
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Meta Pixels (formerly Facebook Pixel): We use Meta Pixels to track user interactions with our website to help us run paid advertising campaigns and measure their effectiveness. This tracking technology collects data related to your interactions on our website and allows us to tailor our ads accordingly.
- Meta’s Privacy Policy can be found here.
These third-party service providers process your personal data according to their own privacy policies, and we encourage you to review them for more details on how they handle your data.
Use of cookies, web beacons, and JavaScript
Cookies are a small piece of information automatically sent by our website and stored in your browser. This allows the website to access such information to know the user’s prior activity and streamline certain processes such as keeping the session active or identifying which sections of the site have already been visited.
Web beacons, in conjunction with JavaScripts for web metrics, allow information about usage patterns to be stored on our website. We inform you that we use these tools to obtain statistical information such as the following:
- Type of browser and operating system, web pages visited, source of the visit, IP address of access, time spent on our site, among other statistical data.
Cookies, JavaScript, and other tracking and tracing technologies can be disabled; however, disabling them may cause the website or some of its functionalities to not perform adequately.